Turn Your Passion for Climbing Into Work

The Gravity Vault is looking for a motivated and dependable Shift Supervisor to support our gym operations and help lead our front desk team during daily shifts. This is an excellent opportunity for someone who is ready to step into a leadership role, develop their management skills, and contribute to a community built around the sport of climbing. You'll work closely with both staff and members to ensure every shift runs smoothly and every visitor leaves with a great experience.

As a Shift Supervisor, you will open or close the facility, oversee front desk operations, and serve as the on-shift point of contact for staff and members. Your responsibilities will include handling cash and daily reconciliation, supporting new team members during training, responding to member inquiries and concerns, and ensuring all safety standards and gym policies are upheld throughout your shift. You will also coordinate with the Manager on operational updates and report any incidents or facility issues.

The ideal candidate has at least one year of customer service or supervisory experience and a strong sense of accountability. You should be comfortable leading a small team, staying calm under pressure, and making quick decisions when needed. Familiarity with gym or fitness facility operations is a plus, as is an enthusiasm for climbing. We value reliability, a positive attitude, and a commitment to continuous improvement.

In return, we offer competitive hourly pay with shift differential, complimentary gym membership, discounts on classes and merchandise, and a clear path toward advancement within our growing organization. If you're looking for a role where you can grow your leadership skills while being part of an energetic, passionate team, we'd love to meet you. Take the next step in your career and apply to join The Gravity Vault family today.

Are you passionate about climbing and creating welcoming spaces for people of all skill levels? The Gravity Vault is looking for an enthusiastic and dependable Front Desk team member to be the first point of contact for our members and guests. In this role, you'll set the tone for every visit and play a vital part in building our gym community.

As a Front Desk associate, you will greet members and walk-in guests, process membership sign-ups and renewals, handle point-of-sale transactions, and answer questions about our programs, classes, and facility policies. You will also assist with waiver processing, locker rentals, and equipment check-outs while keeping the front area clean, organized, and inviting at all times.

The ideal candidate is a strong communicator who thrives in a fast-paced, people-first environment. Prior customer service or retail experience is preferred, and a genuine interest in climbing or fitness is a big plus. You should be comfortable with basic computer systems, able to multitask during busy periods, and committed to delivering a consistently positive experience to every person who walks through our doors.

We offer competitive hourly pay, complimentary gym membership, discounts on gear and programs, and a supportive team culture that values growth and fun. Whether you're a seasoned climber or just getting started, this is a great opportunity to turn your passion for the sport into a rewarding career. Apply today and help us make every visit to The Gravity Vault an unforgettable one.

The Gravity Vault is looking for a motivated and dependable Shift Supervisor to support our gym operations and help lead our front desk team during daily shifts. This is an excellent opportunity for someone who is ready to step into a leadership role, develop their management skills, and contribute to a community built around the sport of climbing. You'll work closely with both staff and members to ensure every shift runs smoothly and every visitor leaves with a great experience.

As a Shift Supervisor, you will open or close the facility, oversee front desk operations, and serve as the on-shift point of contact for staff and members. Your responsibilities will include handling cash and daily reconciliation, supporting new team members during training, responding to member inquiries and concerns, and ensuring all safety standards and gym policies are upheld throughout your shift. You will also coordinate with the Manager on operational updates and report any incidents or facility issues.

The ideal candidate has at least one year of customer service or supervisory experience and a strong sense of accountability. You should be comfortable leading a small team, staying calm under pressure, and making quick decisions when needed. Familiarity with gym or fitness facility operations is a plus, as is an enthusiasm for climbing. We value reliability, a positive attitude, and a commitment to continuous improvement.

In return, we offer competitive hourly pay with shift differential, complimentary gym membership, discounts on classes and merchandise, and a clear path toward advancement within our growing organization. If you're looking for a role where you can grow your leadership skills while being part of an energetic, passionate team, we'd love to meet you. Take the next step in your career and apply to join The Gravity Vault family today.

The Gravity Vault is seeking an experienced and driven Manager to lead day-to-day operations at one of our premier indoor climbing facilities. This is a leadership role for someone who thrives on building high-performing teams, delivering exceptional member experiences, and maintaining the highest standards of safety and operational excellence. If you're ready to combine your management expertise with a genuine love for the climbing community, we want to hear from you.

In this role, you will oversee all aspects of gym operations including staff scheduling, training, and performance management. You will be responsible for driving membership sales, monitoring key business metrics, coordinating with the HQ team on programming and initiatives, and ensuring full compliance with safety protocols and facility standards. You will also handle escalated member concerns and foster a positive, inclusive culture throughout the gym.

We're looking for a candidate with at least two years of management experience in a fitness, hospitality, or retail environment. Strong leadership, communication, and problem-solving skills are essential. Experience with point-of-sale systems, staff scheduling software, and basic financial reporting is a plus. A background in climbing or a passion for the sport is highly desirable but not required.

We offer a competitive salary, performance bonuses, full gym membership, professional development opportunities, and a dynamic work environment where no two days are the same. As a Manager at The Gravity Vault, you'll have the autonomy to make a real impact on your team and your community. This is more than a job — it's a chance to lead a place where people challenge themselves every single day.